Purchase Orders

Accepted Online

Customer Guarantee

Thanks for shopping at Poly Tech America. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

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    HOW TO ORDER and Check-Out Using A PURCHASE ORDER

    We accept all Fire Department, Municipal, State, Military, US Government approved Purchase Orders.

    Follow these easy steps.

    1. Add the products to the shopping cart.
    2. Select “Proceed to Checkout/ Generate a Quote”
    3. Log In (you must have an account to place order)
    4. Enter shipping information. Select NEXT
    5. Review your Order Info
    6. Select Quote Generator/Purchase Order Purchases
    7. Check email for quote, our W-9 and supporting documents
    8. Follow steps in email to complete placing order